Category: Digital Business

Enhanced Healthcare Customer Service: Standardizing Business Processes and Technology

How Protivix Enhances Healthcare Customer Service through Standardizing Business Processes and Technology With the advent of greater patient control over healthcare dollars and increased transparency and feedback regarding care standards, healthcare organizations are feeling the pressure to be more customer-focused in their delivery models. This increased pressure is taking place against the background of purchase, … Read More

The Impact of Microsoft Project Online Implementation

How Forrester Conducted Research on Four Organizations in Order to Determine the Impact of Implementing Project Online as a Solution Forrester Consulting was commissioned by Microsoft to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) that enterprises might realize by deploying Microsoft Project Online. The purpose of this … Read More

Critical to Digital Success – The CIO-CMO Partnership

Translating a digital strategy into revenue and profit growth requires collaboration across the C-Suite and marketers are frequently in the driver’s seat of digital commerce initiatives. In an article recently shared on CMO.com, among several fundamental changes marketers can make to help their organizations is one we often encounter which is the need for marketing … Read More